What Wood Are Our Saunas Made From
Our saunas are crafted from Nordic Pine, the traditional wood used in Finnish saunas for generations, typically in its natural, untreated state. All our wood undergoes thermal modification to enhance resistance to decay and degradation. The saunas feature single-layer construction at approximately 38mm thickness, providing excellent thermal insulations properties. The sauna benches are also constructed from Nordic Pine. Our new luxury range can come with a two layer system. The walls are insulated.
Warranty
We provide comprehensive warranty coverage reflecting our confidence in product quality: Single Layer Saunas: 5-year warranty coverage when assembly and care instructions are properly followed and the sauna remains in its original installation location. Double Layer Saunas: 1-year warranty coverage under the same conditions. Heaters: All sauna heaters include a 1-year manufacturer warranty regardless of sauna type.
Important warranty conditions:
For warranty claims or questions about coverage, please contact our support team with your purchase details and description of the issue.
What Heaters do Our Saunas Come With?
Our electric saunas come with a Harvia sauna heater. Harvia is the largest producers of saunas worldwide and are known for their quality.
The Harvia sauna heater will have to be wired by a qualified electrician. Most of the heaters require slightly heavier electrical cable, your electrician will know the correct installation. We are here to support if needed.
What’s Included In The Sauna Package?
All our Saunas come with an outdoor sauna room, benches, bucket and ladle, sauna stones, thermometer, sand timer, roof slates, ladle for incense, Harvia sauna heater, outside trim, sauna label, hanger and sauna step. For installation screws, nails and a mallet are also provided.
Are The Saunas Easy to Assemble?
If you consider yourself a handyman, you will be able to erect the sauna yourself. Saunas come flat packed with clear instructions on how to assemble. We also provide a video for additional instructions. If you are stuck or unsure, we are only a phone call away.
If you are unsure or do not want to do this yourself, we are able to provide a build service for you but this will be at an additional cost. A local builder will also be able to assemble if you are situated to far from our base.
We Suggest An Oil or Stain for Greater Longevity.
Our saunas will last a long time if looked after. We suggest a stain on the outside of the sauna to help protect from NZ harsh conditions. We also provide care instructions for your sauna to help ensure they will last.